Contact SciMed
We respond same business day
Talk to a real person.
Phone, WhatsApp, or email — whatever works for you. Patient orders, clinic procurement, sizing, support — we’re here Mon–Fri, 9 AM–6 PM Pacific.
Call us
Fastest for urgent questions
(669) 265-9353
Best for: sizing help, order status, technical questions, urgent clinic needs
WhatsApp us
Photos, screenshots, quick chat
+1 669-265-9353
Best for: sending product photos, international clinics, async questions, follow-ups
Email us
Replies within one business day
sales@scimedstore.com
Best for: documents, formal inquiries, written records, attaching files
Email the right team directly.
Pick the inbox closest to your question for the fastest, most specific reply.
Patient sales & sizing
sales@scimedstore.com
Pessary sizing, patient orders, returns, replacements, product questions
Clinics & B2B
sales@scimedstore.com
OB/GYN clinics, hospitals, GPO accounts, net-30, bulk pricing, international
Customer support
sales@scimedstore.com
Order status, technical help, troubleshooting, warranty, replacement parts
Anything else
sales@scimedstore.com
Press, partnerships, regulatory or compliance docs, or you’re unsure who to contact
Hours
Monday – Friday
9:00 AM – 6:00 PM Pacific Time
9:00 AM – 6:00 PM Pacific Time
Closed weekends and US federal holidays. Same-day dispatch on orders placed before 2 PM PT.
Location & returns
SciMed Scientific Equipment LLC
San Jose, California, United States
San Jose, California, United States
We are not a walk-in retail location. For a return, email sales@scimedstore.com first — we will send you the return address. Unopened pessaries can be returned within 30 days; opened or used pessaries cannot be returned.
Need a clinic account or bulk quote?
OB/GYN practices, hospitals, group purchasing organizations, and international clinics get direct manufacturer pricing, net-30 terms (verified accounts), and same-day dispatch from our US facility.
Open a clinic account → Submit bulk enquiry form